With over 900,000 passengers a day, SNCB aims to be the solution for comfortable and sustainable mobility in Belgium. Its ultimate goal is to satisfy its customers to the extent that they see trains as an obvious solution to their transportation requirements. For this reason, SNCB is investing in a customer-oriented transport model, punctual and well-maintained trains and comfortable, functional stations with seamless connections to other intermodal forms of transport. Each day, passengers are the core concern of SNCB’s 17,500 staff.